Thinking about canceling? Here is the short, honest answer.
There is no cancellation fee.
After you cancel, you can still open your Library for 60 days.
Canceling stops future charges. The 60-day window is access time for your files. You are not billed again for those days.
After those 60 days, your Design Pods are permanently removed.
A Design Pod is the home for one design: its files, tags, notes, and thumbnail.
The three things people ask most
1. Are there cancellation fees?
No. EEganizer is pay-as-you-go. You can cancel whenever you want. There are no cancellation fees.
Full article: Do you have any cancellation fees?
2. What happens when I cancel?
We stop future billing on your card.
For sixty days after you cancel, you can still log in and use your Design Pods.
If you want to reinstate your account after canceling, please contact us.
Full article: What happens when I cancel?
3. Do you keep my data after I cancel?
Yes, for sixty days.
After those sixty days, we purge your data. That means all of your Design Pods are permanently deleted.
If you may want the files later, download anything you need before that window ends.
Full article: Do you keep my data after canceling?
Simple timeline
- You cancel. There is no cancellation fee, and future charges stop.
- For days 1 through 60, you can still log in and download your designs.
- After day 60, your Design Pods are permanently deleted.
How to cancel
Use the cancel option in your account or subscription area.
If you cannot find it, contact support and we will help you cancel. There is no cancellation fee either way.
Before you go
If you are canceling because organizing felt hard, or uploads felt stuck, we would love a chance to help first. Many members just needed a smaller first upload or a clearer download path.
Either way, cancel anytime, no fee, and you keep 60 days of Library access to gather your files.
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