EEganizer lets you download your embroidery files whenever you need them.

There is no download limit. You can download the same file as often as you like.

People often ask which button to use. There are two simple paths. Both are correct. They just serve different jobs.

A Design Pod is the home for one design: its files, tags, notes, and thumbnail.

Path 1: One file from inside a Design Pod

Use this when you already opened one design and only need one machine file (for example, just the PES).

1. In your Library, click the design’s thumbnail to open Design Pod Details.
2. Find the file you want in the file list.
3. Click the green Download link next to that file. It has a small down-arrow icon.
4. Check your computer’s Downloads folder for the file.

Your browser may ask where to save it. That is normal.

Related: Downloading Design File(s)

Path 2: Several designs from the Library (bulk)

Use this when you want files from more than one Design Pod at once.

1. In your Library, click BULK EXPORT near the bottom of the left sidebar. It sits just above DELETE ENTIRE LIBRARY, so check that you click BULK EXPORT. A page called Download opens.
2. Choose what you want. Click a tab at the top (Applique, Embroidery, Fonts, Printable or SVG), or click a category on the left, such as Back to School. You can also pick a designer under DESIGNERS.
3. Click SAVE BULK EXPORT REQUEST. A green message says "Download Record saved successfully."
4. Click REFRESH LIST. When the STATUS says Completed, click the green Download link in that row.

Example: the Download page, with the tabs at the top and the categories on the left.

Example: finished requests in the list, each with a green Download link.

Related: Downloading Design File(s)

Which should I use?

Looking for a “download tab”?

Some messages say your files will be ready in a download tab.

That wording can mean two different places:

1. Inside EEganizer, on the Download page that BULK EXPORT opens. When a request’s STATUS says Completed, click its green Download link.
2. Your computer’s Downloads folder, where the finished files usually land once the browser saves them.

A single-file green Download link inside Design Pod Details usually goes straight to your computer’s Downloads folder. You do not need a separate tab inside EEganizer for that path.

Where did my files land? (and what if it’s a ZIP?)

Most browsers put downloads in your computer’s Downloads folder. On many Windows PCs that is under This PC → Downloads. On a Mac, open Finder and look for Downloads in the sidebar.

Path 1 (one green Download link) usually gives you a single embroidery file, ready to copy to USB.

Path 2 (bulk) often gives you a ZIP file, a package that holds several design files inside. That is normal. You need to open the ZIP before you can put files on your USB stick.

If you see a ZIP in Downloads

1. Open your Downloads folder.
2. Find the ZIP (the name often ends in .zip).
3. Open it so you can see the files inside:
   - On Windows, double-click the ZIP, or right-click and choose Extract All…
   - On a Mac, double-click the ZIP. A folder with the same name usually appears next to it
4. Open that folder. Look for the machine file you need (for example .PES, .DST, or .JEF).
5. Copy only that format to your USB stick. You do not need every file from the ZIP on the stick.

If you are not sure which extension your machine wants, see Which file is for my machine?.

When you are ready to move files onto the stick and into the machine, see How to get embroidery designs from your computer onto your machine (USB).

If the download does not start

1. Check your Downloads folder again.
2. Allow downloads from EEganizer in your browser.
3. Temporarily turn off a download blocker or ad blocker for EEganizer.
4. Try another browser if needed.

Related articles

• Downloading Design File(s)
• Editing Design Pod Details
• Which file is for my machine?
• How to get embroidery designs from your computer onto your machine (USB)